Privacy Center

Privacy Contact
Before You Start
In this privacy center you will find information on how to exercise your rights under the applicable data protection laws and how to submit questions or complaints about your privacy.
Please select the most suitable question category and provide us with relevant information to ensure our timely response. We strongly recommend that you read the FAQ first because you may find the answer to your question without waiting for a response.
Questions related to exercising data rights
Learn how to exercise your data rights through the privacy settings and tools provided by ROMWE
Access your personal data provided to ROMWE or obtain a copy of this data
Rectify the personal data you provided to ROMWE
Delete the personal data you provided to ROMWE
Reject marketing emails from ROMWE
Delete your ROMWE account, or solve the problems encountered when deleting your account. All data related to the account will be deleted once the account is deleted.
If you are a California consumer, you have the right to opt out of the sale of your information
If you have any problems when exercising your data rights, please select this option
Questions or Suggestions on Privacy Issues
Ask questions or submit suggestions related to privacy
If you want to ask privacy-related questions about our products or services and/or have any suggestions on our privacy protection practices, please click here and fill in the form with your questions.
Complaints and Reports on Privacy Issues
File a complaint about the problem you encountered
If you want to complain or report issues related to privacy protection, such as the violations of the collection and use of data, other privacy vulnerabilities in our products or services, potential data leakage incident, etc.
Please click here and fill in the form with your questions.
Please note: If the above question categories do not cover your privacy concerns, or if you have trouble submitting your request(s), please contact us by clicking here .
Please understand that our privacy team will only respond to privacy-related questions and requests. For general customer support inquiries relating to product-related purchase, delivery, payment or return issues, please contact ROMWE Customer Support .